Frequently Asked Questions
Everything you need to know about shopping with Shop Juliana’s.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We accept returns on unworn items with original tags attached within 30 days of purchase. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
How do I know which size to order?
Each product page includes a detailed size guide. Since we curate pieces from various designers, we also include specific fit notes (e.g., 'runs small' or 'oversized fit') in the product description.
Do you ship internationally?
Yes, Shop Juliana’s ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' through Klarna and Afterpay.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.