Returns & Exchanges
At Shop Juliana’s, we want you to love every piece you purchase. If you are not completely satisfied, we offer returns and exchanges on unworn items with original tags within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging and include the printed return authorization form inside the box.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location near you.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing